As a student with insurance coverage, the typical billing procedure is as follows:

Explanation of Benefits

An Explanation of Benefits is a document sent to a student to notify him/her that the insurance company has processed his/her claim (bill). It clarifies his/her payment responsibility or reimbursement. It is not a bill.

Bill/Claim from the Doctor’s Office

If you receive a bill, you are responsible to pay all medical costs not covered by the insurance.

If You Have Any Questions About Your Bill 1. Log into the LewerMark web site at and check the status of your claim online

2. Contact Lewermark at 1-800-821-7715 or

3. Ask the receptionist at your doctor’s office

4. If you have tried the above steps and still have questions about your medical bill, bring your bills and come to the International Education Programs Office for assistance